Power Platform

Your Microsoft stack. Fully working together.

Dynamics 365, Power Apps, Power Automate and Power BI—designed as one connected layer, from frontline data capture to executive reporting.

How the stack fits together

Capture. Automate. Engage. Analyze.

One connected layer on a shared Microsoft data platform, so information entered once is available everywhere it is needed.

CapturePower Apps

Frontline apps for data entry and case work.

AutomatePower Automate

Workflows, approvals and notifications.

EngageDynamics 365

Customer, constituent and case management.

AnalyzePower BI

Dashboards and executive reporting.

Shared Microsoft data platform · Microsoft 365 · Teams · SharePoint · Azure

Customer Engagement

Dynamics 365

Sales, service and relationship management on one secure, role-based platform.

  • Sales & service modernization
  • Case and relationship management
  • Secure role-based experiences
  • Sales
  • Customer service
  • Case management
  • Relationship intelligence
Dynamics 365 solution
Power Apps solution

Canvas & Model-Driven

Power Apps

Custom apps that match your workflow, built and refined in weeks rather than quarters.

  • Canvas apps for frontline data capture
  • Model-driven apps for case and record management
  • Role-based, mobile-ready experiences
  • Field data capture
  • Inspections
  • Request intake
  • Mobile-ready

RPA & Workflows

Power Automate

Automate approvals, notifications and repetitive tasks across every system you use.

  • Approvals and notifications that run themselves
  • RPA for repetitive, rules-based tasks
  • Connects the systems you already use
  • Approvals
  • Notifications
  • Document routing
  • RPA
Power Automate solution
Power BI solution

Advanced Analytics

Power BI

Live dashboards and reporting that turn operational data into confident decisions.

  • Executive dashboards and scorecards
  • Live operational reporting
  • Governed, role-based data access
  • Executive dashboards
  • KPI scorecards
  • Operational reporting
  • Self-service analytics

The low-code advantage

Less software friction. More operational momentum.

Traditional Delivery
The Blackfin Way
Cost
Large upfront investment
Focused investment, faster value
Timeline
Months or years
Working releases in weeks
Flexibility
Rigid, vendor-defined process
Designed around your workflow
Maintenance
Specialized developer dependency
Adaptable Microsoft platform

Capabilities

What the platform lets us build for you.

Sales & service

Modernize customer engagement with leads, accounts, cases and service queues.

Case management

Track requests, documents and outcomes from intake to resolution.

Workflow automation

Replace email chains and manual hand-offs with governed approvals.

Custom apps

Purpose-built canvas and model-driven apps for your exact process.

Reporting & BI

Live dashboards and scorecards for leaders and frontline teams.

Data integration

Connect legacy databases, spreadsheets and line-of-business systems.

Role-based security

Secure, auditable experiences that match your governance requirements.

Legacy migration

Move from aging systems in phases, without interrupting operations.

Modern open-plan office where teams use connected Microsoft tools

Works with what you have

Built on the Microsoft tools your teams already use.

Because the solutions live on the Microsoft platform, they connect naturally to everyday tools—and to your existing data.

  • Microsoft 365
  • Teams
  • Outlook
  • SharePoint
  • Excel
  • Azure
  • Legacy databases
  • Line-of-business systems

Estimate the opportunity

What could better workflows give back?

Use this directional model to explore potential annual capacity. A discovery session can validate the inputs for your organization.

700hours of annual capacity
$29,400estimated capacity value

Directional estimate based on role volume, common workflow reduction patterns, and a $42 blended hourly value. Not a guarantee.

Common questions

Clear answers before we begin.

How quickly can a solution launch?

Most engagements deliver working releases in weeks rather than months. Scope, integrations and stakeholder availability set the exact timeline, and a discovery call gives you a realistic plan.

Do we need new Microsoft licenses?

Often not. Many organizations already own Microsoft 365 licenses that include Power Platform capabilities. We review your current licensing during discovery and only recommend what you actually need.

Can you support government security requirements?

Yes. We have delivered for Los Angeles County, NY Power Authority, LAUSD and the Chicago Elections Board, and hold CMAS, SAM CAGE and DUNS registrations for public-sector procurement.

Can you migrate our legacy system?

Yes. We map your existing workflows and data, then migrate and integrate them into the Microsoft platform in phases so operations keep running throughout.

Bring us the process that slows you down.

In a focused discovery call, we'll map the bottleneck, identify the right Microsoft tools, and outline a practical next step.